Telemedicine · Lugano
Lugano is in the Italian-speaking canton of Ticino. The information call can take place in Italian; the language of the consultation is agreed with you before the appointment. The consultation and any follow-up appointments take place by video with the same physician. You stay in Ticino, with no need to travel to Zurich.
Our physician Oxana Smagulova decides individually in the consultation whether treatment with medical cannabis is medically indicated.
How it works from Lugano
- 1
Book the free 10-minute information call online. It takes place by video or phone, wherever you are.
- 2
The consultation with our physician takes place by video. You do not need to travel to Zurich.
- 3
Where medically indicated, the physician writes a prescription. The original paper narcotics prescription goes by post to the pharmacy you choose.
- 4
Follow-up appointments also take place by video, with the same physician.
- At the end of 2025 Lugano had 63'691 residents, more than any other municipality in Ticino (Federal Statistical Office). The cantonal capital, however, is Bellinzona (Art. 5 of the cantonal constitution).
- The cantonal constitution describes Ticino as a democratic republic of Italian culture and language (Art. 1).
The same prices everywhere
- Information call
- CHF 0
- Medical consultation
- CHF 149
- Follow-up consultation
- CHF 149
- Annual plan
- CHF 499
Money-back guarantee. If the physician concludes in the consultation that treatment is not medically indicated, you get the CHF 149 back in full.
Whether treatment is medically indicated is decided by the physician in the consultation. There is no entitlement to a prescription.
Questions? Message us on WhatsApp.
Quick and simple, also before you book.
Pharmacies
These pharmacies in the canton of Ticino state on their own website that they dispense medical cannabis on prescription:
Farmacia Cattaneo
Via Luvini 7
6900 LuganoFarmacia Manno (Pharma Village)
Centro Ambrosart, Via Cantonale 38
6928 Manno
You are free to choose any pharmacy. This is a factual list, not a recommendation. All pharmacies
The authority in your canton
In the canton of Ticino, the Ufficio del farmacista cantonale (UFC) supervises medicines and narcotics. www4.ti.ch
More on the canton of Ticino: supervision, rules and pharmacies
Common questions
Can I book if I live in Italy and work in Lugano?
Yes, through our separate guest programme for people without residence in Switzerland. The consultation is held on a day when you are in Switzerland.
Does the pharmacy have to be in Ticino?
No, the pharmacy is your free choice (Art. 26 HMG) and may just as well be in another canton.
Start with the free information call
Ten minutes, no cost, no obligation.
Book the free information call