Telemedicine · Neuchâtel
The canton of Neuchâtel has French as its official language (Art. 4 of the cantonal constitution). We do not hold appointments in French, so French-speaking patients from Neuchâtel have the information call and the consultation in English; German and Russian are the other options. Italian can be used for the information call, and the language of the consultation is then agreed before the appointment. The consultations are held by video, always with the same physician, and you can have them without leaving the canton.
Our physician Oxana Smagulova decides individually in the consultation whether treatment with medical cannabis is medically indicated.
How it works from Neuchâtel
- 1
Book the free 10-minute information call online. It takes place by video or phone, wherever you are.
- 2
The consultation with our physician takes place by video, with no travel. If you prefer to come in person, the appointment is also possible by arrangement at our practice in Zurich or Liestal.
- 3
Where medically indicated, the physician writes a prescription. The original paper narcotics prescription goes by post to the pharmacy you choose.
- 4
Follow-up appointments also take place by video or in person, with the same physician.
- The city of Neuchâtel is the chef-lieu of the canton (Art. 2 of the cantonal constitution) and, with 45'466 residents at the end of 2025, its largest municipality; La Chaux-de-Fonds follows with 37'858 (Federal Statistical Office).
- The canton implements the federal narcotics law with its own regulation, which names the Service de la santé publique as the executive body (RSN 804.30).
The same prices everywhere
- Information call
- CHF 0
- Medical consultation
- CHF 149
- Follow-up consultation
- CHF 149
- Annual plan
- CHF 499
Money-back guarantee. If the physician concludes in the consultation that treatment is not medically indicated, you get the CHF 149 back in full.
Whether treatment is medically indicated is decided by the physician in the consultation. There is no entitlement to a prescription.
Questions? Message us on WhatsApp.
Quick and simple, also before you book.
Pharmacies
We have not found a pharmacy in the canton of Neuchâtel that states this on its own website. These pharmacies state that they send medical cannabis preparations by post across Switzerland:
Stauffacher Apotheke
Birmensdorferstrasse 1
8004 ZürichPostal dispatch stated on its website
Rosengarten Apotheke
Poststrasse 1
8303 BassersdorfPostal dispatch stated on its website
Bollwerk Apotheke
Bollwerk 15
3011 BernPostal dispatch stated on its website
MediCrops Apotheke
Steinenberg 23
4051 BaselPostal dispatch stated on its website
Alpstein Apotheke
Urnäscherstrasse 51
9104 WaldstattPostal dispatch stated on its website
You are free to choose any pharmacy. This is a factual list, not a recommendation. All pharmacies
The authority in your canton
In the canton of Neuchâtel, the Pharmacienne cantonale supervises medicines and narcotics. www.ne.ch
More on the canton of Neuchâtel: supervision, rules and pharmacies
Common questions
Can patients from La Chaux-de-Fonds or Le Locle book too?
Yes. The consultation takes place by video, so the town you live in within the canton does not matter.
Why are the appointments in English rather than French?
French is not among our appointment languages. English takes its place for French-speaking patients.
Start with the free information call
Ten minutes, no cost, no obligation.
Book the free information call