Telemedicine · Biel/Bienne
The canton of Bern, to which Biel/Bienne belongs, has German and French as official languages (Art. 6 of the cantonal constitution). Our appointments are held in German, English or Russian, and French-speaking patients have theirs in English. The information call can also take place in Italian; the language of the consultation is then agreed before the appointment. You see the same physician at every consultation, by video and without a trip to Zurich.
Our physician Oxana Smagulova decides individually in the consultation whether treatment with medical cannabis is medically indicated.
How it works from Biel/Bienne
- 1
Book the free 10-minute information call online. It takes place by video or phone, wherever you are.
- 2
The consultation with our physician takes place by video. You do not need to travel to Zurich.
- 3
Where medically indicated, the physician writes a prescription. The original paper narcotics prescription goes by post to the pharmacy you choose.
- 4
Follow-up appointments also take place by video, with the same physician.
- In Biel/Bienne itself, German and French are both official languages (Art. 6 of the cantonal constitution).
- Biel/Bienne ranks second among the municipalities of the canton of Bern, with 57'462 residents at the end of 2025; only the city of Bern is larger (Federal Statistical Office).
The same prices everywhere
- Information call
- CHF 0
- Medical consultation
- CHF 149
- Follow-up consultation
- CHF 149
- Annual plan
- CHF 499
Money-back guarantee. If the physician concludes in the consultation that treatment is not medically indicated, you get the CHF 149 back in full.
Whether treatment is medically indicated is decided by the physician in the consultation. There is no entitlement to a prescription.
Questions? Message us on WhatsApp.
Quick and simple, also before you book.
Pharmacies
These pharmacies in the canton of Bern state on their own website that they dispense medical cannabis on prescription:
Bollwerk Apotheke
Bollwerk 15
3011 BernPostal dispatch stated on its website
Apotheke Unitobler
Neufeldstrasse 1
3012 BernBahnhof Apotheke Langnau
Dorfstrasse 2
3550 Langnau im EmmentalPharmacie du Pont-du-Moulin
Rue du Canal 1
2502 Biel/Bienne
You are free to choose any pharmacy. This is a factual list, not a recommendation. All pharmacies
The authority in your canton
In the canton of Bern, the Pharmazeutischer Dienst (PAD) supervises medicines and narcotics. www.gsi.be.ch
More on the canton of Bern: supervision, rules and pharmacies
Common questions
I speak German and French. Which language can I use?
You can use German. We do not offer French, which is why French speakers are seen in English.
Is the SCRIPT study in Biel/Bienne part of medical treatment?
No. SCRIPT, which the Federal Office of Public Health lists as authorised in Bern, Biel/Bienne and Lucerne, is a pilot trial for non-medical purposes (Art. 8a BetmG), and participants must live in the canton where the trial is conducted (Art. 14 BetmPV). Medical treatment is a separate matter, led by a physician.
Start with the free information call
Ten minutes, no cost, no obligation.
Book the free information call