Our story
A small practice, deliberately
We provide an accessible, compliant, physician-led telemedicine service for adults in Switzerland. Our approach is built on education, safety and respect, which in practice means an honest answer, even when that answer is no.
Memberships
A membership is not an endorsement or a partnership.
The people behind your care
Small enough that you speak to the same physician every time, which is the point.
Oxana Smagulova
Lead physician
Holds all patient consultations and oversees every treatment pathway, in line with Swiss guidelines and clinical best practice.
More about our physician
Roman Smagulov
CEO
Handles everything around the clinical work: the patient guide, preparing you for the medical consultation, and follow-up scheduling.
Caterina Smagulova
Patient coordination
Your first contact: questions before the call, scheduling and everything around your appointments. Italian is her native language.
Questions? Message us on WhatsApp.
Quick and simple, also before you book.
How we work
The first step costs nothing
A free, non-binding information call. You leave knowing how the process works, how the law works and what happens next, whatever you decide afterwards.
We are a practice, not a pharmacy
We do not stock, sell or ship medication. Dispensing happens through a licensed Swiss pharmacy of your choosing, and its prices are set by the pharmacy.
No is a real answer
Whether treatment is an option is decided individually by the physician during the consultation. You leave the appointment with a clear answer either way.
The same physician throughout
Your assessment, your treatment plan and every follow-up are handled by one physician who knows your history.
Choose one free way to begin
Your first step is always free and non-binding. Start with information, then decide whether you want a formal medical consultation.
Questions before your first step? Write to us by email or on WhatsApp.
Ready when you are: start free
Take your time to decide. The free information call covers the process, the legal situation and the costs.